Terms of Service

Last updated: 2026-02-05

1. General Provisions

These Terms of Service govern the use of the Pulsar GRC platform, available at app.pulsar-grc.pl, operated by Brillnet Piotr Adamski, located at ul. Sienkiewicza 73/6, 90-057 Lodz, Poland.

2. Definitions

  • Service Provider - Brillnet Piotr Adamski
  • User - any natural person, legal entity, or organizational unit using the Platform
  • Platform - the Pulsar GRC web application
  • Account - a set of resources and permissions assigned to a User
  • Subscription - paid access to the Platform

3. Registration and Account

Using the Platform requires creating an Account. Users agree to provide accurate information during registration and to update it as necessary.

Users are responsible for maintaining the confidentiality of their password and all activities performed under their Account.

4. Scope of Services

The Pulsar GRC Platform offers the following functionalities:

  • Internal and external audit management
  • Corrective and preventive actions register (CAPA)
  • Document control with versioning
  • Compliance management with ISO, GDPR, and other standards
  • Risk register with 5x5 matrix
  • Training and e-learning module
  • TTX (Tabletop Exercises) workshops
  • AI Assistant (BYOK or PL-AI model depending on plan)

Pulsar GRC does not provide licensed standard texts or official legal acts. The Organization is responsible for providing and lawfully maintaining its source compliance documents.

5. Plans and Payments

The Service Provider offers the following subscription plans:

  • Trial - free, 14 days, up to 3 users
  • Starter - 199 PLN/month, unlimited users, 5 modules (Audits, CAPA, Documents, Risks, Standards)
  • Professional - 399 PLN/month, unlimited users, full 8 modules, AI in BYOK model
  • Professional PL-AI - 799 PLN/month, unlimited users, full 8 modules, Bielik AI (PL) hosted in Poland included in plan

Payments are made in advance for the billing period (monthly or annual). Annual payments are billed as 10x monthly price (2 months free).

After payment is posted, a billing document is made available in the billing panel.

6. AI Features (BYOK / PL-AI)

Pulsar GRC offers two AI operation models depending on plan:

6.1 BYOK (Bring Your Own Key)

  • Available in the Professional plan
  • User provides their own Google Gemini API key
  • Gemini API costs are paid directly by the User to Google

6.2 PL-AI (Bielik AI hosted in Poland)

  • Available in the Professional PL-AI plan
  • Bielik AI (PL) access is included in subscription price
  • Usage is covered by fair-use limits defined by the Service Provider

In both models, AI output is assistive only and does not replace human decision-making.

7. Data Protection

Detailed rules for processing personal data are set out in the Privacy Policy. The Service Provider implements technical and organizational security measures, including Row-Level Security for data isolation between organizations.

8. Liability

The Service Provider makes reasonable efforts to ensure the Platform operates continuously and without errors. The Service Provider is not liable for:

  • Service interruptions caused by force majeure
  • Content entered by Users
  • Decisions made based on AI-generated results

9. Complaints

Complaints may be submitted to: kontakt@pulsar-grc.pl. The Service Provider will process complaints within 14 business days.

10. Final Provisions

The Service Provider reserves the right to amend these Terms. Users will be notified of changes 14 days in advance. Polish law applies.